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Mark Williams Collision Center earns quality award

Posted: July 11, 2016 5:56 p.m.
Updated: July 12, 2016 1:00 a.m.

Mark Williams Collision Center LLC, of Lugoff, recently received recognition as a winner of the 2015 AutocheX Premier Achiever for outstanding customer service and satisfaction.

“For the 14th year in a row, we are delighted to sponsor the Premier Achiever Awards and to recognize the tremendous accomplishments of Mark Williams Collision Center and all of the winners,” Mitchell Repair Solutions Vice President Paul Rosenstein said in a press release. “The high satisfaction scores of these elite collision repair facilities in North America, clearly demonstrate their ongoing commitment to their customers, and set the bar very high for customer experience management in our industry.”

In an industry of nearly 50,000 shops in North America, Mark Williams Collison Center is one of only 181 Premier Achiever Award winners for 2015, according to the press release.

“(This places) the shop in highly exclusive company,” Rosenstein said.

The awards honor auto body shops which consistently achieve extremely high customer satisfaction scores as measured by AutocheX either independently or as part of an insurance-sponsored repair program.

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