View Mobile Site

Planning and Zoning services now online

Posted: July 19, 2018 3:41 p.m.
Updated: July 20, 2018 1:00 a.m.
/

The Kershaw County Planning and Zoning Department recently launched a new online portal that helps citizens more easily navigate the sometimes confusing world of planning and zoning issues.

Now contractors, builders and private citizens can conduct much of the business they used to have to do at the planning and zoning office online.

It’s all part of a major overhaul in how planning and zoning conducts business, Planning and Zoning Director Michael Conley reported to Kershaw County Council during its July 10 meeting. The idea is to make the office, and all the processes that it handles, as easy to navigate as possible.

“Everything you want to do that you used to have to do in person you can do from home, online,” Conley said. “The software we use does everything, from simple permits to larger projects. You can make payments, apply for permits, even order inspections and follow your project approval process online.”

However, Conley said he understands some people are more comfortable coming and and handling things personally, with real people, rather than via a computer. To that end, he has reorganized the office. Employees have a checklist they can refer to with regard to all the potential processes, permits and steps people have to complete to do a building project. And, similarly to the way the S.C. Dept. of Motor Vehicles is now set up, they have someone assigned to greet people as they come into the office and help walk them through the process.

“Our people will literally escort an individual to the various offices and places that person needs to go and provide them with all the information they need to complete whatever it is they are trying to accomplish,” Conley said.

The entire revamping process, including integration of the software, started toward the end of sumer 2017, Conley said. It took about six months to implement the software; the office started using it internally in February 2018 and went live with it beginning in July, he said.

“We wanted to get all the bugs out of it before we made it available to the public,” he said. “The ultimate goal, of course, is to save time, energy and money for people.”

The added online ability should especially save contractors, builders, engineers and architects time and money on projects, which ultimately helps achieve a goal of making Kershaw County more business friendly, he noted.

Kershaw County is not the first to make this transition to online services, nor is it the first county to use this particular software. The city of Rock Hill and York County have been using the system for several years now. Dorchester and Union counties started using it shortly before Kershaw County implemented it and, recently, Chester County contacted Kershaw County to inquire about it, Conley noted.

Council members expressed their approval and thanked Conley and staff for their diligence and hard work.

For more information or to explore the new services go to www.kershaw.sc.gov/government/departments-h-q/planning-zoning.

Comments

Commenting not available.
Commenting is not available.


Contents of this site are © Copyright 2018 Chronicle Independent All rights reserved. Privacy policy and Terms of service

Powered by
Morris Technology
Please wait ...