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Camden has quality customer service

Posted: July 26, 2011 1:12 p.m.
Updated: July 27, 2011 5:00 a.m.

These days more than ever it is so refreshing to receive quality customer service, and we wanted to take a minute to acknowledge some excellent service providers here in Camden.

We recently had the unhappy experience of having the city sewer line that serves our home back up because of a blockage from a massive root ball (part of the bane and blessing of Camden’s beautiful, old oaks). When I called the city of Camden after hours on a weekend (in much distress!), the dispatcher was courteous and helpful. Help was on the scene within an hour, and the Public Works Department ended up spending most of the day Saturday excavating and replacing the ancient sewer line which serves our street. “Mr. Red” and his crew were professional and friendly. We were so relieved to have our water service restored.

There aren’t many municipalities of any size where you could call after hours and get such a prompt, professional response. The city of Camden and their staff deserve to be commended for the unsung work they do to keep our city lovely and functioning properly. We thank them for the way they do their jobs. We are so fortunate to live in Camden!


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