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FEMA still helping even with disaster recovery centers closing
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As the Elgin recovery center did several weeks ago, a disaster recovery center in Richland County as the county’s main library on Assembly Street in Columbia will close Wednesday at 6 p.m.

However, even with disaster recovery centers closing, many services are also available by calling the U.S. Federal Emergency Mangement Agency (FEMA) helpline. Survivors of the Oct. 1-23 storms and flooding in South Carolina can get help by calling 800-621-3362 or TTY 800-462-7585; those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

Survivors can use the helpline to:

• Ask questions about FEMA decision letters. 

• Learn how to appeal FEMA decision letters. All applicants may appeal.

• Inquire about the status of a registration. 

• Provide change of address, telephone and bank account numbers and insurance information to avoid disaster assistance processing delays.

• Receive information about FEMA home inspections.

• Get other questions answered about federal disaster assistance.

Applicants should have their nine-digit FEMA registration number and ZIP code if they want to discuss their application. 

Survivors may still visit other recovery centers to ask disaster assistance questions. They can locate the closest center by visiting 

Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans. 

For the latest information on South Carolina flood recovery operations, visit and